SHIPPING & RETURNS
Shipping Policy
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Thank you for visiting and shopping at Our Website. The following are the terms and
conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All on hand orders are processed within 3-5 business days, out of stock and custom orders are processed within 7-10 business days.
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Orders are not shipped or delivered on
Sundays or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please
allow additional days in transit for delivery. If there will be a significant delay in shipment of your
order, we will contact you via email or telephone.
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Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your
tracking number(s). The tracking number will be active within 24 hours.
Our Website is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
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Damages
Our Website is not liable for any products damaged or lost during shipping. If you
received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
Return & Exchange Policy
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Refunds are available to customers within 3 days of product delivery confirmation.
In order to receive a refund, the following conditions must be met:
- Product(s) must be returned along with original packaging
- Product(s) must be unused and not damaged.
- Receipt or proof of purchase is required.
If the listed conditions are not met, reserves the right to refuse a refund.
Custom Coloring Services are NO REFUNDS, NO EXCEPTIONS
RETURNS
To initiate a return, please contact customer service by e-mail at your email
Subject (Return) Customers are responsible to pay for their own return shipping.
Returns should be sent to:
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INQUIRIES
Please forward any questions to our customer service department. You may follow up on
returns and/or refunds in the process by contacting them at your email